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CU Insight: When to SWIPE RIGHT on a fintech

Oct 13, 2022

CU Insight

Find a fintech partner that’s committed to collaboration, never stops learning and adapting and makes your needs a priority. Then, together, you’ll be able to serve your members no matter what the future holds.
BAI In the News

4 Steps to Reduce Fraud and Cybercrime

Aug 25, 2022

CUToday

In a recent survey of financial services leaders and consumers, BAI found that fraud continues to be a significant digital banking concern for all age groups. While financial services leaders have long been focused on fraud reduction, their efforts continue to increase. According to the survey, 60% of financial services leaders have increased their fraud reduction efforts this year.
BAI In the News

How to Engage & Retain Gen Z Members

Jul 28, 2022

Credit Union Times

BAI recently released research on the trends and interests of Gen Z. “A Look at Gen Z Banking Habits and Attitudes” provides insights to understand generational banking attitudes and expectations. The research uncovered that, unlike older age groups, Gen Z does not feel as tethered to traditional financial service providers and is less likely to bank with only one financial services organization.
BAI In the News

Swimming against the current: Young Americans reject the banks they’re born into

Jul 28, 2022

Yahoo Money

A recent report from the Bank Administration Institute (BAI) found that less than half of Gen Z and millennials used the same financial institution as their parents in 2021. That's a significant drop compared to 61% of Gen Z and 54% of millennials in 2020. With younger customers fully aware of their wealth of options — and valuing very different things than their parents — big banks will need to catch up to remain relevant.
BAI In the News

BAI Small Business Banking Study Shows Credit Unions Trail Regional Banks in NPS

Jul 28, 2022

Cubroadcast

BAI’s Managing Director Karl Dahlgren joined Cubroadcast on the show to share findings from BAI’s latest small business banking study, surveying more than 600 small businesses at $20 million and below.
BAI In the News

Neo-Banks Attracting Small Business Clients, Research Finds

May 4, 2022

Banking Exchange

Online neo-banks are increasingly attracting the business of small companies ahead of larger, more established banks, according to new research by BAI.
BAI In the News

4 Ways to Keep Younger Consumers from Leaving Your Bank for Fintechs

Apr 29, 2022

The Financial Brand

Gen Z and Millennials still express a strong level of trust for banks and credit unions, but trust doesn't lead to loyalty anymore. Younger consumers are increasingly looking to fintechs for superior digital capabilities and cryptocurrency access. They're also quite willing to leave banks that don’t meet their standards for sustainability and diversity.
BAI In the News

Why Bank Transformation Strategies Should Be ‘Digital First’ Not ‘Digital Only’

Mar 4, 2022

The Financial Brand

Bank Branches to Drive Relationship Building. BAI research indicates that branches will not go away completely. Leaders may be reducing their footprints or reconfiguring their purpose, but there will be a real need for the foreseeable future for branches — and for the sake of consumers that have proven to be misunderstood.
BAI In the News

BAI Banking Outlook Survey Shares Top Priorities for FI Leaders Heading into 2022…

Jan 14, 2022

CUBroadcast

BAI Managing Director Karl Dahlgren joined CUbroadcast to share the latest insights gained from their “BAI Banking Outlook: Are you prepared for 2022?”
BAI In the News

BAI Research Findings Brings Pandemic Effects on Mental Health to Light…

Jan 5, 2022

CUBroadcast

BAI’s Holly Hughes joined CUbroadcast to share their research findings on the positive and negative impacts of the pandemic regarding mental health and work/life balance -- which have both made headlines this year.
BAI In the News

Studies Consider the Pandemic’s Lingering Impact on Financial Services

Dec 8, 2021

Finopotamus

The pandemic has had an influence on financial services from both member and employee perspectives. A pair of studies takes a closer look on lingering impacts.
BAI In the News

Panel: Credit Unions and Changing Banking Preferences (Part 3)

Oct 4, 2021

Finopotamus

In this final installment of a three-part virtual panel discussion focusing on credit unions and changing banking preferences, a trio of banking industry financial technology professionals offer their insightful perspective.
BAI In the News

Panel: Credit Unions and Changing Banking Preferences (Part 2)

Oct 4, 2021

Finopotamus

In this second installment of a three-part virtual panel discussion focusing on credit unions and changing banking preferences, a trio of banking industry financial technology professionals offer their insightful perspective.
BAI In the News

Panel: Credit Unions and Changing Banking Preferences (Part 1)

Sep 15, 2021

Finopotamus

In this first installment of a three-part virtual panel discussion focusing on credit unions and changing banking preferences, a trio of banking industry financial technology professionals offer their insightful perspective.
BAI In the News

Digital First Doesn’t Equal Digital Only

Jun 9, 2021

Forbes

A digital-first approach optimizes the channels consumers use in a different way. For the branch, it’s incorporating digital banking into the delivery model that consumers want to see. Learn more from BAI CEO Debbie Bianucci.
BAI In the News

How Forward-Thinking Leadership Sets the Tone for Innovation at Credit Unions…

Jun 2, 2021

CUBroadcast

BAI Chief Marketing Officer Holly Hughes joined CUbroadcast for a lively discussion on the role of leadership in fostering innovation within the credit union. How does leadership really set the tone around innovation -- especially its importance in the culture and the way the organization conducts its business.
BAI In the News

As Consumers Do More Business Digitally, New Research IDs The Tech People Want to Use

Jun 2, 2021

CUToday

New research has found that since the pandemic began 43% of consumers are now doing their banking digitally, with 24% saying they have increased their digital banking usage. The research, conducted by BAI, further found nearly all customers (84%) say they plan to maintain the same level of digital usage once in-person banking resumes.
BAI In the News

Bank of Montreal : BMO Financial Group Reports Second Quarter 2021 Results

Jun 2, 2021

MarketScreener

BMO were recognized for their digital capabilities that help customers make real financial progress, including two digital innovation awards for BMO CashTrack, an artificial intelligence-driven capability that provides customers with financial insights to predict cash shortfalls up to seven days in advance. The solution was recognized with a 2020 BAI Global Innovation Award and won a 2021 Celent Model Bank Award for financial wellness.
BAI In the News