BAI is a financial services association and leading industry partner for breakthrough information and intelligence. We have deep expertise in retail banking, payments, and regulatory compliance and offer a wide depth of products and services for banks and credit unions such as conferences and events like BAI Retail Delivery, bank research and bank benchmarking programs, and bank and credit union compliance training.
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Small Business Banking:
On Target For Growth?

This Executive Report is designed to help financial institutions serve small businesses more effectively and be ready when robust growth returns to this customer segment. View More

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Insights for the Financial Services Industry 

 

Winning Small Business Customers - Branch Centric Approach 

BAI recently completed a study of small businesses and their financial needs and activities, sponsored by ARGO. The research and actionable insights presented in this report will help bank executives identify opportunities for building new small business relationships while preserving and expanding existing ones. 

The New Dynamics of Consumer Banking Relationships: Segment-Driven Perspectives 

This in-depth consumer study, sponsored by SAS, sought to answer the central question: How can financial institutions grow profitable customer relationships? The findings and supplemental commentary presented here provide bank executives with insights into how to better expand core deposit relationships, perspectives on consumer segments and strategies to address them, and insights into how consumers interact and engage with their banks.

The New Banking Consumer: 5 Core Segments and How to Reach Them  

Sponsored by Cognizant, this research is designed to guide bank executives on ways in which they can capitalize on emerging trends and evolving demographic segments in order to capture market/wallet share and drive revenue growth. The study centered on three key factors, which include consumer needs for products and services from financial institutions, perspectives on consumer segments and strategies to capture wallet share, and how consumers interact and engage with their primary financial institution.

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Featured Article
Segmentation The Age Divide in Banking Channel Preference
 
DAN GELLER
 
The preferred banking channel, branch, online or mobile, is clearly linked to the age group of consumers.
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From BAI Banking Strategies Daily

Iowa Attorney General Tom Miller praised Bank of America this week for providing $27.9 billion in consumer relief under the national mortgage settlement, more than any of the other four banks signed on to the agreement.
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Existing-home sales climbed in April to their highest level since November 2009, rising 0.6 percent to a seasonally adjusted annual rate of 4.97 million from an upwardly revised 4.94 million in March, according to the National Association of Realtors (NAR).
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