Banking Strategies to Power Smart Decisions

View BAI Banking Strategies content, BAI research and other BAI thought leadership.

Webinar

Supporting small businesses: How banks can do their part

Upcoming: Jul 17, 2024

In this webinar, Holly Hughes, BAI CMO, will share the latest BAI Banking Outlook small business banking trends and host a conversation with Brian Keefe, Senior Pre-Sales Consultant at NICE Actimize, about meeting the financial needs of small businesses and...
Business Banking

Webinar

Payments hub: Automation for the future

Upcoming: Jul 24, 2024

A centralized payment processing solution can transform your operations with payments orchestration that provides cross-rail visibility to performance, liquidity and cash flow. Join us for this demonstration to see how Alacriti’s Orbipay Payments Hub can revolutionize your payment operations....
Payments

Webinar

Fraud trends to watch

Upcoming: Jul 9, 2024

The BAI Banking Outlook industry survey included a number of insights on current and emerging fraud threats. In this webinar, you’ll gain insights into the latest fraud trends and better understand why fraud mitigation is a top priority for financial...
Fraud Prevention
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Topics

Formats

Article

‘Digital first’ isn’t enough — banks and credit unions must differentiate in a crowded field

Jun 28, 2024

By Rachel Koning Beals
Customer-facing digital strategies have grown up. Just in time, too. Here comes mobile-tethered Gen Z, growing into their own sophisticated banking needs.
Consumer Banking

Article

Many homebuyers feel shut out of the market. How can banks help?

Jun 27, 2024

By Mary Ann Rood
Interest rates aren’t coming down fast enough to appease buyers and sellers are digging in. Here’s how mortgage lenders can help inexperienced borrowers.
Consumer Banking

Article

Anticipating a cashless society

Jun 26, 2024

By Jonas Hedman, Edmund Lawler
A professor weighs the benefits and burdens of a strictly digital economy and its impact on banks.
Technology

Whitepaper

Quick Q&A on tapping data and AI to grow deposits

Jun 26, 2024

Attracting deposits shouldn’t hinge on interest-rate market whims. Foundational upgrades that smartly leverage data, ease the customer experience, and still support healthy bank margins, can be an investment well spent. As the advisor in our spotlight maps out, it’s now...
Technology

Article

How generative AI can transform banking CX — it starts with more productive post-call work

Jun 25, 2024

By Rahul Kumar
Worried about AI risk? Tap “human-in-the-loop” trainers who remove misleading hallucinations.
Technology

Article

Why boosting loan application volume is critical in a tight market

Jun 24, 2024

By Jeff Grobaski
An overly cautious approach can create a vicious cycle for a downbeat local economy. Instead, diversify lending portfolios with data-informed decisions.
Consumer Banking

Article

Mind-money connection: More than 50% say finances trigger stress, anxiety or depression

Jun 21, 2024

By Rachel Koning Beals
Jenius Bank survey shows shifting view of being “rich” away from material possessions to life experiences, while social media is popular for financial advice.
Consumer Banking

Article

This South Florida banker can teach us all about serving a dynamic market

Jun 20, 2024

By Rachel Koning Beals, David Druey
Centennial’s David Druey talks tariffs, higher-for-longer rates and learning more about insurance than ever before.
Business Banking

Whitepaper

10 ways a commercial banking platform drives business success

Jun 20, 2024

As businesses increasingly demand tailored solutions to meet their complex financial needs, the time is now for banks to prioritize primacy and deliver comprehensive services through a dedicated commercial platform....
Business Banking

Whitepaper

2024 Collections Industry Pulse: Insights and trends

Jun 20, 2024

In the evolving landscape of collections and loss mitigation, understanding the operational challenges and emerging trends is crucial for developing effective strategies....
Consumer Banking

Article

Create seamless digital loan experiences with advanced verification tech

Jun 18, 2024

By Joel Sequeira
Flexible, end-to-end verification solutions help lenders keep pace with innovation and onboard borrowers quickly.
Technology

Job Aid

Key Questions to Consider When Developing Policies and Procedures

Jun 18, 2024

Learn more on how to properly develop organizational policies and procedures, download BAI’s "Key Questions to Consider When Developing Policies and Procedures" today!...
Compliance, Regulation & Risk

Article

What makes CRE risk in 2024 and beyond different from recent bank failures?

Jun 17, 2024

By Kelly A. Brown, Rachel Koning Beals
Ampersand’s Kelly Brown talks balance sheets, diversification and more.
Compliance, Regulation & Risk

Article

Be ‘chatty’ and tailor campaigns: 5 ways traditional banks can leverage AI

Jun 13, 2024

By Anne Jung
Taking CX to the next level requires learning to love artificial intelligence.
Technology

Article

The next phase in digital banking is scalable personalization. And that calls for real people.

Jun 13, 2024

By Steven Mattus
By automating repetitive tasks, wealth managers within the bank have time to connect with clients and grow new business segments.
Technology

Job Aid

Identifying and Preventing Check Fraud

Jun 12, 2024

BAI has developed a document to help financial services organizations understand different types of check fraud and scams as well as provide resources on the components of a check and how to identify and prevent fraud....
Compliance, Regulation & Risk

Article

On-the-road RV loans and Zoom notaries: Digital lending is smart and scalable

Jun 12, 2024

By Katie Kuehner-Hebert
Today’s borrowers want ease and a slicker interface, sure. But modernizing lender fulfillment can be a digital win for the back, middle and front office.
Consumer Banking

Article

A handful of states advance AI scrutiny — what does it mean for banking?

Jun 11, 2024

By Rachel Koning Beals
Patchwork artificial intelligence regulation finds traction in select states including Colorado and California, well ahead of federal response.
Compliance, Regulation & Risk

Article

Staying ahead of the regulatory evolution in BaaS

Jun 10, 2024

By Brenda Banks
Tapping real-time data and other fraud-fighting considerations for sponsor banks.
Technology

Article

Shrink your sales cycle: AI is key to deepening banking customer relationships in 2024

Jun 6, 2024

By George Noga
Harnessing generative artificial intelligence in the sales cycle enables banks to augment revenues while minimizing costs.
Technology

Article

How interaction platforms and customer personalization help banks land more loan revenue

Jun 6, 2024

By Emily Wilson
Lower your institution’s application abandonment rates and boost conversions with a digital-first, data-driven mindset.
Consumer Banking