Banking Strategies to Power Smart Decisions

View BAI Banking Strategies content, BAI research and other BAI thought leadership.

Webinar

Strategy Benchmark reveals industry trends and top bank priorities

Upcoming: Aug 7, 2024

BAI’s Holly Hughes sits down with Lee Wetherington, Senior Director of Corporate Strategy at Jack Henry™, to get a behind-the-scenes look at the study results, market impacts, and important takeaways for banks....
Consumer Banking

Webinar

How setting KPIs can increase the effectiveness of your compliance training programs

Upcoming: Aug 8, 2024

In this webinar, we will discuss the core KPIs that financial institutions should measure during training and after training to ensure their programs are effective....
Compliance, Regulation & Risk

Report

Modernizing payment methods

Jul 11, 2024

With a look to what’s next for the fast-changing payments space, the July BAI Executive Report: Modernizing payment methods explores smart core and vendor technology to help financial institutions in an arena churning with new options for consumers, SMBs...
Payments
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Topics

Formats

Article

Opt for layered identity verification for safer, efficient digital operations

Jul 16, 2024

By Joel Sequeira
A strong verification strategy can help financial services providers build customer trust while still fighting fraud.
Fraud Prevention

Article

Embedded finance at credit unions: Think brand first and other trends in 2024 and beyond

Jul 15, 2024

By Rachel Koning Beals
Digital platform Union Credit predicts 3 trends in embedded finance for credit union member growth.
Consumer Banking

Whitepaper

Omnichannel account opening playbook

Jul 15, 2024

To optimize commercial and retail deposit growth, taking a comprehensive omnichannel approach that improves both the banker and customer experience is a winning strategy....
Customer Experience

Article

A better borrower experience: Bringing open banking to branches

Jul 12, 2024

By Mit Shah
Personal identifying information (PII) authentication has a valuable role in non-digital channels.
Consumer Banking

Whitepaper

State of U.S. Deposits

Jul 12, 2024

In this presentation, informed by BAI's latest consumer and small business weekly deposit data and our team of industry analysts, we will address the latest trends in deposits and what we expect to unfold this year and into 2025....
Business Banking / Consumer Banking

Article

Smarter compliance: Design procedures at the exact time you’re developing policies

Jul 11, 2024

By Christopher Boersma
Key questions, and their justification, in setting regulatory policies and procedures.
Compliance, Regulation & Risk

Report

Small Business Banking Trends

Jul 11, 2024

In March 2024, BAI surveyed small business owners to gain insight into their economic optimism and banking preferences in the high-rate economic environment. Financial institutions can use the revealing survey insights to inform their customer acquisition, relationship deepening, customer service and product development strategies.
Business Banking

Article

How to respond when digital customers want fortified protection — without any trace

Jul 10, 2024

By Kyle Holden
Advanced consumer identity and access management (IAM) can strengthen security yet keep the experience invisible and painless on the front end.
Consumer Banking

Article

Juggling batch payments processing in real time

Jul 9, 2024

By Michael Meeks
Maintaining multiple systems for batch and real-time payments is inefficient and costly for banks. Solutions to support both are on the rise.
Payments

Article

Start with a unified platform: 4 keys to leveraging your bank’s digital investment

Jul 8, 2024

By Julie Morlan
Create a clear strategy and think of data as a powerful currency.
Technology

Article

Meeting customer needs at every touchpoint within the bank

Jul 3, 2024

By Rachel Koning Beals
Discover how best to position your entire organization to embrace a customer-service mindset.
Consumer Banking

Article

Lenders benefit from proactive portfolio management and thinking beyond credit scores

Jul 2, 2024

By Carly Peroutka
With an economy still putting increased pressure on many consumers, responsible lenders are seeking ways to manage risk and avoid financial loss. In addition to everyday strain, a number of emerging influences are testing consumer durability. For example, according to the...
Consumer Banking

Report

Combating the latest security and fraud threats

Jul 2, 2024

BAI recently spoke with several prominent individuals within the financial services industry to explore the current fraud threats they are facing, and the solutions available to fend off fraudsters and educate employees....
Fraud Prevention

Article

SCOTUS moves could impact financial services regulation – what should banks do now?

Jul 1, 2024

By Rachel Koning Beals
‘Chevron’ and ‘Swipe Fees’ decisions may accelerate what’s already been a shift to court tests of banking rules.
Compliance, Regulation & Risk

Job Aid

CFPB Required and Recommended Policies and Procedures

Jul 1, 2024

In this article, BAI highlights both required and recommended policies and procedures businesses should have to demonstrate they are operating within the guidelines to avoid being fined or issued consent orders or enforcement actions....
Compliance, Regulation & Risk

Webinar

Supporting small businesses: How banks can do their part

Recorded: Jul 17, 2024

In this webinar, Holly Hughes, BAI CMO, will share the latest BAI Banking Outlook small business banking trends and host a conversation with Brian Keefe, Senior Pre-Sales Consultant at NICE Actimize, about meeting the financial needs of small businesses and...
Business Banking

Article

‘Digital first’ isn’t enough — banks and credit unions must differentiate in a crowded field

Jun 28, 2024

By Rachel Koning Beals
Customer-facing digital strategies have grown up. Just in time, too. Here comes mobile-tethered Gen Z, growing into their own sophisticated banking needs.
Consumer Banking

Article

Many homebuyers feel shut out of the market. How can banks help?

Jun 27, 2024

By Mary Ann Rood
Interest rates aren’t coming down fast enough to appease buyers and sellers are digging in. Here’s how mortgage lenders can help inexperienced borrowers.
Consumer Banking

Article

Anticipating a cashless society

Jun 26, 2024

By Jonas Hedman, Edmund Lawler
A professor weighs the benefits and burdens of a strictly digital economy and its impact on banks.
Technology

Webinar

Payments hub: Automation for the future

Upcoming: Jul 24, 2024

A centralized payment processing solution can transform your operations with payments orchestration that provides cross-rail visibility to performance, liquidity and cash flow. Join us for this demonstration to see how Alacriti’s Orbipay Payments Hub can revolutionize your payment operations....
Payments

Whitepaper

Quick Q&A on tapping data and AI to grow deposits

Jun 26, 2024

Attracting deposits shouldn’t hinge on interest-rate market whims. Foundational upgrades that smartly leverage data, ease the customer experience, and still support healthy bank margins, can be an investment well spent. As the advisor in our spotlight maps out, it’s now...
Technology