Banking Strategies to Power Smart Decisions

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Webinar

Strategy Benchmark reveals industry trends and top bank priorities

Upcoming: Aug 7, 2024

BAI’s Holly Hughes sits down with Lee Wetherington, Senior Director of Corporate Strategy at Jack Henry™, to get a behind-the-scenes look at the study results, market impacts, and important takeaways for banks....

Consumer Banking

Webinar

How setting KPIs can increase the effectiveness of your compliance training programs

Upcoming: Aug 8, 2024

In this webinar, we will discuss the core KPIs that financial institutions should measure during training and after training to ensure their programs are effective....

Compliance, Regulation & Risk

Report

Modernizing payment methods

Jul 11, 2024

With a look to what’s next for the fast-changing payments space, the July BAI Executive Report: Modernizing payment methods explores smart core and vendor technology to help financial institutions in an arena churning with new options for consumers, SMBs...

Payments

Article

How to create a frictionless experience for commercial lending

Jul 26, 2024

By Dan O’Malley

Think about current borrower needs but be ready for future scalability.

Business Banking

Article

Unlocking loyalty: How banks can supercharge rewards programs

Jul 25, 2024

By Aimee Wright

High credit card balances, lingering inflation and other consumer trends shape behavior.

Payments

Article

Commercial credit card trends: ‘Need to have’ vs. ‘Nice to have’

Jul 24, 2024

By Jacqueline White

One popular ask is leading all others: mobile wallet integration.

Business Banking

Article

The 3-D Secure challenge in payments fraud

Jul 23, 2024

By Cathryn Matarazzo

Card issuers and their backing financial institutions have a role in overcoming merchant perception bias.

Payments

Webinar

Building the 2025 marketing budget: Insights for banking marketers

Upcoming: Aug 21, 2024

Join us for our marketing budget discussion and get a sneak peek at what other marketers in the industry are doing, and saying, about their budgets for next year, giving you the chance to compare and gather insight for planning...

Marketing & Sales

Webinar

Ensuring customer satisfaction: Generation proof your financial institution

Upcoming: Aug 14, 2024

Join us to discover the latest insights from 300 financial leaders and 1,700 customers from Engageware’s recent survey. Learn valuable strategies to address generational differences and ensure client loyalty across all age groups, fostering relationships that will last for generations....

Customer Experience

Article

Revolutionizing loan origination with AI

Jul 22, 2024

By Sourish Sarkar

Artificial intelligence, including generative AI, elevates digital lending capabilities.

Technology

Article

In this election year and beyond, rethink efficiencies and risk management

Jul 19, 2024

By Chris Muracco

Presidential election years especially are known to introduce a degree of uncertainty, influencing consumer behavior, investment strategies and economic forecasts.

Compliance, Regulation & Risk

Article

FedNow marks one-year anniversary — what you need to know

Jul 18, 2024

By Rachel Koning Beals

The real-time payments ecosystem is expanding in the U.S. Financial institutions remain mindful of fraud risks and determining the best applications.

Payments

Article

Digital banking as a puzzle: Many consumer touchpoints and the goal of a seamless connection

Jul 17, 2024

By Devesh Khare

Complete the picture with personalized services, operations optimization and innovative products.

Consumer Banking

Article

Opt for layered identity verification for safer, efficient digital operations

Jul 16, 2024

By Joel Sequeira

A strong verification strategy can help financial services providers build customer trust while still fighting fraud.

Fraud Prevention

Article

Embedded finance at credit unions: Think brand first and other trends in 2024 and beyond

Jul 15, 2024

By Rachel Koning Beals

Digital platform Union Credit predicts 3 trends in embedded finance for credit union member growth.

Consumer Banking

Whitepaper

Omnichannel account opening playbook

Jul 15, 2024

To optimize commercial and retail deposit growth, taking a comprehensive omnichannel approach that improves both the banker and customer experience is a winning strategy....

Customer Experience

Article

A better borrower experience: Bringing open banking to branches

Jul 12, 2024

By Mit Shah

Personal identifying information (PII) authentication has a valuable role in non-digital channels.

Consumer Banking

Webinar

State of U.S. Deposits

Upcoming: Sep 18, 2024

In this presentation, informed by BAI's latest consumer and small business weekly deposit data and our team of industry analysts, we will address the latest trends in deposits and what we expect to unfold this year and into 2025....

Business Banking / Consumer Banking

Article

Smarter compliance: Design procedures at the exact time you’re developing policies

Jul 11, 2024

By Christopher Boersma

Key questions, and their justification, in setting regulatory policies and procedures.

Compliance, Regulation & Risk

Report

Small Business Banking Trends

Jul 11, 2024

In March 2024, BAI surveyed small business owners to gain insight into their economic optimism and banking preferences in the high-rate economic environment. Financial institutions can use the revealing survey insights to inform their customer acquisition, relationship deepening, customer service and product development strategies.

Business Banking