Welcome

Deborah L. Bianucci President & CEO, BAI

Leading your financial services organization through the present economic storm is not for the faint of heart. It demands leveraging your current investments in technology, process and human capital to maximize returns and productivity - all without sacrificing the service, quality and performance standards that keep your customers satisfied.

Maintaining profitability means focusing on core competencies, better execution, and business process improvements. And because the economy will eventually shift, you also need to be fluent in the most forward-looking strategic choices - those that will ensure profitability in the future.

With these realities in the forefront, this year's BAI Retail Delivery Conference & Expo will show you how to get tangible results from innovation. We'll identify new sources of revenue and ways to stretch scarce resources. We'll examine best practices and successful strategies used by your peers, across many industries, around the world. Plus, you'll be able to engage one-on-one with the most solutions providers in a single location.

I hope that you'll take advantage of the return on the innovative thinking of the best in the business—BAI Retail Delivery Conference & Expo for 2008.