Banking Strategies Webcasts

AUGUST 13, 2008    VOL. 3 / NO. 24

in this  
issue  


Goal-Setting Crucial to Bank Success
Banks must support their staff training efforts by setting reasonable goals and measuring employees' ability to meet those goals, according to Julie Dunn Story, president of North Florida sales for Fort Lauderdale-based BankAtlantic. »more
 
The customer experience wars are upon us. »more
 

SMALL BUSINESSES VALUE EDUCATION
What's the value of online educational content to a bank focusing on small business customers? It depends upon whether you want to acquire or retain those customers, according to consultant Stu Richards. »more

STRATEGIC DRIVERS OF RETAIL SALES PRODUCTIVITY
In a tough economic environment, banks may be tempted to cost cut their way back to profitability. However, in the latest issue of BAI's Banking Strategies, consultant Gary Stein asserts that revenue growth needs to remain a part of the equation, with particular emphasis on retail sales. He recommends a multi-pronged approach to cultivating an effective retail banking sales culture. »more

ARCHIVES
Catch up on past BAI's Banking Strategies Retail Delivery Insights articles in our archives.
Volume 3 Archives   Volume 2 Archives   Volume 1 Archives

Suggestions? Send to newsletters@bai.org.

 Copyright © 2008 BAI All Rights Reserved
About BAI | Contact Us | BAI Research Fast Facts | Terms and Conditions

This email was sent by: BAI
One North Franklin Street, Suite 1000 Chicago, Il, 60606-3421, USA

If your mail system filters incoming e-mail, please add BAI's Banking Strategies to your list of approved senders so you will continue to receive this valuable information from BAI.

BAI is the financial services industry's leading professional organization focused on enhancing employee and organizational performance. BAI offers conferences, seminars and graduate schools, as well as a full range of employee development solutions including employee research, training and certification programs. BAI also provides valuable insights on complex strategic issues through ground-breaking research and our award-winning publication, BAI's Banking Strategies magazine. For more information, visit www.bai.org.

BAI's Banking Strategies Retail Delivery Insights is e-mailed to subscribers who have expressly asked to receive it. If you prefer not to receive this newsletter in the future, or if you would like to manage/update your subscription information, please go here.

Account#INSERT_CUSTOM03
Keycode#INSERT_CUSTOM06