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Small Business Banking:
On Target For Growth?
| This Executive Report is designed to help financial institutions serve small businesses more effectively and be ready when robust growth returns to this customer segment. View More |  |
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Insights for the Financial Services Industry 
Winning Small Business Customers - Branch Centric Approach
BAI recently completed a study of small businesses and their financial needs and activities, sponsored by ARGO. The research and actionable insights presented in this report will help bank executives identify opportunities for building new small business relationships while preserving and expanding existing ones.
The New Dynamics of Consumer Banking Relationships: Segment-Driven Perspectives
This in-depth consumer study, sponsored by SAS, sought to answer the central question: How can financial institutions grow profitable customer relationships? The findings and supplemental commentary presented here provide bank executives with insights into how to better expand core deposit relationships, perspectives on consumer segments and strategies to address them, and insights into how consumers interact and engage with their banks.
The New Banking Consumer: 5 Core Segments and How to Reach Them
Sponsored by Cognizant, this research is designed to guide bank executives on ways in which they can capitalize on emerging trends and evolving demographic segments in order to capture market/wallet share and drive revenue growth. The study centered on three key factors, which include consumer needs for products and services from financial institutions, perspectives on consumer segments and strategies to capture wallet share, and how consumers interact and engage with their primary financial institution.
Featured Article
In-House Data for Improved Branch Operations
W. MICHAEL SCOTT
By analyzing their transaction data, banks can reduce labor costs and improve service in their branches.
Detail
From BAI Banking Strategies Daily
On Monday, the Supreme Court voted in favor of hearing a New Jersey city's appeal arguing it could not be held liable for housing discrimination in redeveloping a depressed area of town and reducing the number of homes that are available to Latinos and African Americans in the process.
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Credit card delinquencies fell for major lenders in May, allowing banks to increase earnings by issuing funds reserved to cover future losses.
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JPMorgan Chase reported on Monday that its asset-management division will begin disclosing to investors the amount of liquid assets held in its U.S. money market mutual funds each day on its website.
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