Not sure if you have a BAI Account?
Subscribing gives you free access to hundreds of articles and other benefits including new issue email alerts. Already registered with BAI? Click here to log in and subscribe. Not sure if you have a BAI Account? Click here to find out. Otherwise, create a BAI Account below to subscribe.
Search BAI Banking Strategies open and subscriber-only content.
Complying with the recent changes in overdraft fee regulation requires utilizing customer information to build better pricing models and segment customers more effectively.
To help consumers avoid a repeat of the recent financial crisis, banks need to do more to help improve financial literacy.
Banking mavericks help design and implement products to meet the real needs of customers.
Transforming the customer experience from unremarkable to sensational requires ascertaining the customer’s true needs.
Facing reduced customer loyalty and new regulatory pressures, banks must abandon punitive fees and offer services customers will gladly pay for– such as expedited payments.
Restoring customer trust in banks requires combining old-fashioned values with innovative solutions.