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Know Your Customer No Longer Passé by ROB STANSFIELD AND ALAN THOMPSON
Jun 10, 2013  |  1 Comments  

Commercial lenders need to get back to the original essence of “know your customer” as the fundamental principle of banking.

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Know Your Customer No Longer Passé
ROB STANSFIELD AND ALAN THOMPSON
Jun 10, 2013  | 1 Comments

Commercial lenders need to get back to the original essence of “know your customer” as the fundamental principle of banking.

The Next Wave of Checking Redesign
HUGH GALLAGHER, GORDON GOETZMANN AND JIM McCORMICK
May 17, 2013  | 0 Comments

Checking account redesign can boost profitability if the account designers carefully match features with their targeted customer segments.

Banking’s Big Opportunity with Small Dollar Loans
ROBERT C. GILTNER AND GREGORY S. SCHREACKE
May 7, 2013  | 2 Comments

While payday or cash-advance credit is a regulatory no-no, financial institutions have other valid options for making small dollar loans.

A Moneyball Approach to Wealth Management
J.P. NICOLS
Apr 26, 2013  | 1 Comments

Small and midsize banks can play in the wealth management leagues if they utilize some contrarian tactics to compete against the larger players.

A Tiered Approach to Overdraft Fees
ROBERT C. GILTNER
Apr 9, 2013  | 2 Comments

The traditional single overdraft fee should be abandoned in favor of a tiered approach – potentially including no fees – to accommodate the distinct customer segments involved.

LockedWhat to Expect When Deposit Rates Start Rising
DAN GELLER
Mar 25, 2013  | 1 Comments

Based on analysis of past periods of rising interest rates, it will take about 11 months for the average rate of term accounts to reach 1% and 30 months to reach 4%, once deposit rates do start rising.