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Onboarding is not just for customers; it can also be used to welcome new employees to their jobs and improve their effectiveness.
Community banks often overlook a key lesson: marketing without training is like bait without a hook.
While neither of the two major compensation systems used by banks is inherently good or bad, each must be correctly applied to avoid negative headlines.
Online training, recently confined largely to operational and compliance issues, is now being used in a broader context within the bank.
As layoffs accelerate in the financial services industry, unemployed bankers face the question: what to do next? The answer is not always obvious.
Lacking financial incentives, banks are trying to keep their best employees by using more creative incentives such as executive mentoring and Web-based training.