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Many banks recoil at the notion of giving up control of their ATM networks, but cost and value considerations make it worth considering.
Envelope-free deposit has been rolled out to virtually all the full-function ATMs at two of the country’s largest banks. Has the investment been worth it?
Putting the ‘automated teller’ in automated teller machines may enable one credit union to expand its branch network at low cost.
Customer retention rather than per-unit volume is increasingly seen as the key to effective ATM deployment.
ATMs and financial kiosks are back in vogue as banks look to strengthen self-service options in the branch.
In the aggregate, ATM losses are a fraction of other types of fraud, and vulnerability varies between ATM location and machine. Bankers balance the cost of protection against customer and reputational loss.