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Wednesday, August 20, 2008   
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July/August 1999
Volume LXXV Number IV
Published by BAI

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CONTENTS
 

Superstars or Shooting Stars?
by Kenneth Cline — Startup Internet banks are growing explosively, although their ability to sustain this progress over the long term is by no means assured. How should conventional banks respond?

Y2K's Intricate Challenge
by Clint Swift U.S. banks have largely addressed their internal Y2K challenges. Now they must focus on external issues that will be harder to control.

Cyber-Crime's Looming Threat
by Paul Sweeney Little Internet-related harm has beset financial institutions to date. But robust defensive measures are still required to keep the wolf at bay.

Trading at Risk
by Robert Stowe England Banks learned costly lessons about trading risk management after last year's global market meltdown. Will they take them to heart?

Doing It Their Way
by Peter Carroll To prevail in the lucrative financial services market for small businesses and their owners, banks must offer more of the services customers want.


DEPARTMENTS  

Letter from the Editor
Risk in the New Millennium

by Thomas P. Johnson Jr. — As the booming '90s draw to a close, managers must reaffirm their dedication to effective risk management.

Technology & Information
Distilling the Data Stream

by David Reiner Customer relationship management strategies can founder on inferior data. Quality principles, software tools and knowledgeable personnel can help close the gap.

Marketing
The Profitability of One

by Rick Miller Getting the most out of data mining projects requires integrating individual behavior into customer profitability calculations.

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