Executive Insight Series
The BAI Executive Insights Series is designed around the crucial challenges that confront today’s bank executives. BAI Executive Roundtables, Forums and Conference Executive Sessions shape strategic thinking with innovative ideas, thought leadership, cutting-edge technology and objective perspectives from both inside and outside the industry.
The BAI Executive Insight Series is complimentary, and each program has unique criteria to ensure high-quality discussion and peer networking.
A calendar of 2014 events will be available soon.
If you have any questions about the BAI Executive Insights Series, please contact BAI Customer Support Services at firstname.lastname@example.org or 800-224-9889 or 312-683-2464, Mon - Fri, 8:30 a.m. - 5:00 p.m. CT.
Please note that individual events may have specific asset size and management level criteria for attendance to ensure consistent, high-quality discussion and peer networking.
BAI Executive Insight Series
BAI Contact Center Executive Series: The Contact Center in an Omni-Channel World
3/19/2014 12:00 PM -
9/17/2014 1:00 PM CST
The BAI Contact Center Executive Series, now in its third year, is a year-long program designed for senior contact center executives, sponsored by Pegasystems. The Executive Series was created to respond to the need for industry dialogue around consumer retail banking behavior shifts, new technology and fierce competition that is presenting new challenges and exciting opportunities for banking contact centers.
BAI Omni-channel Executive Roundtable
9/23/2014 5:00 PM -
9/24/2014 4:00 PM CST
Omni-channel banking is not just a buzzword. It has become an expectation and standard that has been set by companies and experiences consumers have outside of their financial services interactions. And, it is the ability to deliver this omni-channel experience that can play such a critical role as banking organizations look to grow revenue by acquiring and retaining greater share of customer wallet.