Vital knowledge, essential insights and easy access. As the retail financial services industry grows increasingly complex, the pace of change is rapid. Banking executives need clear, business intelligence to stay current with industry issues, regulatory reform, emerging trends, new competitors and other key events.
BAI’s educational webinars are delivered straight to your desktop, keeping you informed on essential topics and strategies. From compliance risks in social media to revenue opportunities in a post Reg E environment, these online sessions provide the knowledge and insight to meet today’s challenges.
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Consumer Expectations for Mobile Banking are Rapidly Changing: How Financial Institutions are Responding
1:00 PM - 2:00 PM CST
Discover how innovation leaders USAA and Garanti Bank are transforming the mobile banking experience with virtual assistants. Instead of tapping through multiple screens, their mobile customers perform transactions and ask questions through a speech enabled conversational interface. Review the latest research data revealing how mobile consumer expectations are rapidly evolving, and gain fresh perspectives on how financial institutions can address these expectations instead of playing catch-up. Whether you are responsible for your organization’s overall customer experience, for its mobile app or website, develop a better understanding of how virtual assistants can deliver a consistent experience across all self-serve channels.